Frequently Asked Questions
Complete Playground is an inclusive family center with a 40,000 square foot indoor playground available for open play. There are a variety of classes like Gymnastics, Karate, Early Childhood Enrichment and many more. Our playground is a safe space for all children regardless of abilities or circumstance.
Complete Playground is a 501(c)(3) nonprofit organization which is a type of charitable organization or foundation created for the specific goal to promote what makes New York City’s children so special. Any funds earned go directly toward operations, rather than to the organization itself for profit. In Complete Playground’s case the charitable donations and funds from open play and classes go into creating scholarships, allowing for free school trips, providing sliding scale entry, training specialized support staff, keeping class sizes small, and so much more.
We host the very best Birthday Parties Ever! From Soaring Superhero parties, to magic shows, unicorn themes and dozens of other party themes to choose from; Please visit our Birthday Page to learn about how we can make your child’s special day a lifelong memory.
Sign Up Here, and plan the next birthday with us
Are the membership fees paid to our non-profit organization tax-deductible as charitable contributions?
Unfortunately, membership fees paid to our non-profit organization are generally not tax-deductible as charitable contributions.
However, it's important to note that donations made directly to qualified non-profit organizations are typically tax-deductible. Donors can itemize their deductions and claim these donations on their federal income tax returns. If you have questions about specific deductions or need further guidance on tax matters, we recommend consulting a tax professional or referring to the latest IRS guidelines for the most accurate information.
Complete Playground is New York City’s premier facility for harnessing your children’s energy and focusing their strengths in one of our many programs! Taught by experts in their fields, our well-developed curriculum is tailored for each child’s passions and needs, helping everyone accomplish their goals and reach their full potential.
A donation becomes tax deductible when no goods or services are being received. While Complete Playground is a 501(c)(3) nonprofit organization, they are still providing a service and as such it cannot be written off as a donation. However if you would like to support Complete Playground there are Naming Opportunities available that can be in fact used as a tax deductible donation: for more information please click the link here
Yes, we're pleased to inform you that we are planning to introduce Early Childhood Enrichment and Mommy and Me classes when we open. We anticipate these classes will be in high demand, so we're setting up a waitlist to ensure you can secure a spot when they become available. You can join the waitlist here
No. Complete Playground strives to limit screen time and encourage real-time experience. Our goal is to stimulate children with education and activity rather than loud noises and flashing screens.
We are currently finalizing the details and licensure around our afterschool program which is tentatively scheduled to start this fall 2023. To join the waitlist and be the first to hear about its opening Sign Up Here
We are starting summer camp in the summer of 2024, Click Here to sign up for updates.
No. We offer Early Childhood Enrichment classes from ages six months to five years old where a caretaker has to be present on premise.
Click Here to see our Early Childhood Enrichment Class Schedule
Research shows time and again that children who are fully integrated into a “peer model” approach improve and advance at a much faster rate, helping them to learn the tools and characteristics necessary to become thriving adults.
We focus on offering activities and programs that stimulate children to move past any limitations while providing a space for parents to connect. Eligible classes and activities will allow for neurodiverse students at a rate of no larger than 15% of the given activity size. This will include for the additional staffing made custom to the needs of the children.
Complete Playground is a haven for all, and will have both open play and a host of different classes for all ages of children. They will also offer many specialized services for kids with unique needs.
Our open play area for children aged 1-17 YO is available for $40 on all weekdays and $50 on weekends for a 2-hour session. For the most up-to-date membership/class pricing and Birthday Party fees, please contact us (212-248-3030) or visit our website.
Certainly! With our memberships for our classes, your first child's fees remain at full price, the second child benefits from a 5% discount, and all additional children receive a 5% discount as well.
Memberships with a duration of three months or more may be frozen to the following rules: 1. All eligible members may freeze their memberships once a year for personal reasons for a minimum of one month to a maximum of three months. The fee for this service is $55. 2. All eligible members may freeze their memberships for medical reasons for a minimum of one month to a maximum of six months. There is no fee for this service; however, a doctor’s note is required at the time of your medical freeze request. The note must explicitly state that you are unable to exercise for the time you are requesting frozen. Please note: you will continue to be billed (EFT memberships), but the time of your freeze will be added back on to your membership at the end of your agreement.
With our continuous enrollment, you can start your child’s classes at any time that suits your schedule!
Yes, we offer trial classes for some of our programs. To find out more about the latest updates and the availability of trial classes, please contact us at (212-248-3030) or visit our website. We’ll be happy to provide you with all the information you need to experience our classes before committing to a full session.
Seasonal and Other Memberships for Classes: If you have purchased a seasonal or other membership for classes and are unable to complete the season for any reason, please notify us by text or email before your next installment payment is due. No refunds will be issued for membership fees or class payments.
Birthday Party Deposits: Deposits made for birthday parties are non-refundable.
Summer Camp Deposits/Payments: Summer camp deposits and payments are not refundable. However, camp days may be rescheduled, subject to space availability.
We appreciate your understanding of these policies, which help us maintain our services and accommodate the needs of our members and guests. If you have any questions or require further assistance, please don’t hesitate to contact us.
Memberships with a duration of three months or more may be frozen or canceled according to the following rules: 1. All eligible members may freeze their memberships once a year for personal reasons for a minimum of one month to a maximum of three months. The fee for this service is $55. 2. All eligible members may freeze their memberships for medical reasons for a minimum of one month to a maximum of six months. There is no fee for this service; however, a doctor's note is required at the time of your medical freeze request. The note must explicitly state that you are unable to exercise for the time you are requesting frozen.
Please note: you will continue to be billed, but the time of your freeze will be added back on to your membership at the end of your agreement.
Our Complete Playground offers the same pricing during Weekdays, Weekends, Holidays, and School Breaks.
Enjoy your playtime at $50 for 2 hours of fun.
The Open Play - 2-Hour Pass grants admission for one child aged between 1 and 12 years old, accompanied by one guardian.
The pass is valid for one month from the date of purchase.
A Baby Pass is required for guests with a child under 1 year old.
The Additional Spectator Fee is required if the number of children during the session is less than the number of adults.
Yes, Complete Playground Socks are mandatory for all guests participating in activities within our premises. They are available for purchase at $3.50 per pair.